The core values that underpin our service charter are expressed in the acronym: ADD RICH SAFETY
- Alertness
- Discipline
- Dependability
- Responsiveness
- Integrity
- Commitment
- Honesty
- Sacrifice
- Achievement (produce results)
- Fortitude/Fair/Resilient
- Esteem/Excellence
- Timeliness
- Yardstick (standard service)